A Southeast Asian customer asked a question last month: "After your AM magnetic antenna is installed, how long will it take for my employees to learn?"
This question is very practical. Installing the EAS system is just the beginning. Whether the employees can use it smoothly and effectively determines whether this system can truly function.
For EMENO's AM antenna and AM hard tags, AM soft labels, the things that employees need to learn are actually not many.
The cashiers need to learn only two things. Place the AM soft labels on the demagnetizer, and it will be demagnetized in 1-2 seconds. Press the AM hard tag with the unlocking tool to take it off. Just these two actions, and they can learn them in ten minutes.
The store manager needs to learn is the adjustment. EMENO's AM100 mainboard supports mobile phone APP adjustment. After the antenna is installed, if there is a problem with the detection distance or false alarms, the store manager can connect to the mobile phone to view the signal and adjust the parameters. There is no need to wait for technicians to come.
EMENO's AM8208 and AM8089 both support this function. A European customer's store manager told me: "The antenna I used before, every time there was a problem, I had to wait for the engineer. Now with EMENO's AM8089, I can adjust it myself, saving a lot of time."
If the store manager can't handle it, there is also remote adjustment. EMENO technicians log in through the server to remotely view the antenna status and adjust the settings. No need to send someone to fly over.
After hearing this, the Southeast Asian customer asked: "What if my employees change? What should I do?" I said that after changing, retraining for ten minutes will do. EMENO provides operation manuals and video tutorials. New employees can follow and get started.
EMENO's AM antenna does not require dedicated maintenance. As long as it is used normally, there is remote support as a backup for problems.
EMENO Website: www.emenotec.com | www.lifmei-eas.com
Lifangmei Website: www.lifangmei.com